Capabilities of Social Media for Crowdsourcing of Earthquake Hazards Management

Document Type : Applied Article


1 Assistant Professor, IRIB University

2 Media Management, Allameh Tabatabei University


The aim of this research was to study the capabilities of social media for crowdsourcing of earthquake hazards management. The capabilities were identified in the three stages of pre-earthquake stage, acute-earthquake stage (the first 24 hours), and post-earthquake stage. The research method was Delphi. The study populations were managers and experts in the field of crisis and social media, which 22 people from this community were chosen as sample. In the first phase of Delphi, interviews were conducted with experts. Then the interviews were analyzed and coded. In the second phase, a questionnaire based on the findings of the first phase was sent to the experts and their responses were analyzed. The process was repeated in the third and fourth phases. The experts reached a consensus on some of the capabilities of social media, which is characterized as follows: Pre-earthquake stage (“Seeking ideas and opinions”, “Warning”, “Rescue”, “Monitoring the performance of managers” and “Training before the crisis”), Acute-earthquake stage (“Warning”, “Rescue”, “Documentation”, “Public Participation stuff” and “Monitoring the performance of managers”), and Post-earthquake stage (“Rescue”, “Monitoring the performance of managers”, “Public Participation stuff”, “Crisis map”, “Estimated damage”, “Shortages announcement”, “The identification of the original inhabitants of the earthquake area”, “Collecting information on the dead, missing, wounded, etc”).


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